Who we are
CoverCrew provides business insurance quote support. For questions about this policy or your personal information, use the quote enquiry form or the written contact details published by CoverCrew.
Information we collect
When you complete the quote form, you may provide:
- Your name, phone number, email address and business postcode.
- Your business name and setup.
- Details about your business, premises, staff, stock, equipment, online work or renewal date.
- Any other information you choose to include in your enquiry.
How the quote form works
The form sends your enquiry to CoverCrew so we can review the details and respond. We aim to come back within 24 hours.
The site may briefly use browser storage to show your thank-you message after submission.
How we use your information
We use the information you send to:
- Review and respond to your insurance enquiry.
- Identify potentially suitable business insurance options.
- Ask for any additional details needed to progress a quote.
- Maintain records of enquiries and communications.
- Meet legal, regulatory and fraud-prevention obligations where applicable.
We do not use your quote enquiry to send unrelated marketing unless you separately agree to receive it.
Who we may share it with
Where needed to obtain or support a quote, information may be shared with relevant insurers, brokers, underwriting partners or professional service providers. We may also disclose information where required by law or to protect against fraud and misuse.
We do not sell your personal information.
How long we keep it
Enquiry emails and related business records are kept only for as long as reasonably needed to deal with your request, maintain appropriate records, resolve disputes and meet legal or regulatory requirements.
Cookies and browser storage
This site may use privacy-focused analytics to understand visits and quote-form performance. Analytics data is used in aggregate and does not sell your personal information.
Your choices and rights
Depending on where you live, you may have rights over your personal information, including asking for access, correction, deletion, restriction or a copy of it, and objecting to certain uses. You may also withdraw consent where processing relies on consent.
To make a request, use the quote enquiry form or the written contact details published by CoverCrew. If you are in the UK, you can also raise a concern with the Information Commissioner's Office.
Security and updates
We take reasonable steps to protect personal information, but no email or internet transmission is completely secure. Please do not include unnecessary sensitive information in the quote form.
We may update this policy when our services or data practices change. The effective date at the top shows when this version took effect.